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The Division of Information Technology or Computer Center for Information Services (CCIS) operates, administers, and maintains the computer systems for all departments of the City of Elizabeth. These include, City Hall, Fire Headquarters and all Fire Companies, Police Headquarters, Recreational Centers, and Senior Centers.
The mission of the Division of IT is the commitment of offering municipal employees access to the technology and services they need to perform their daily tasks and to better serve the residents of the City of Elizabeth.
The vision of the Division of IT is to optimize IT functions to maximize the benefits in productivity, relevance, responsiveness, and acceptance.
These are the policies currently in effect:
Computer Use Policy
Email Policy
Internet Use Policy
Mobile Unit Use Policy
Multi-Factor Authentication Use Policy
User Accounts Passwords Policy
VPN Acceptance Use Policy
How to Reach Us?
To create a ticket: helpdesk.elizabethnj.org
To search the knowledge base for how-tos and the most common this and that: helpdesk.elizabethnj.org
Email us: coeitsupport@elizabethnj.org
Call us: 908-820-4000 or x4357
For 24/7 support please follow the call list provided