Information Technology

The Division of Information Technology or Computer Center for Information Services (CCIS) operates, administers, and maintains the computer systems for all departments of the City of Elizabeth. These include, City Hall, Fire Headquarters and all Fire Companies, Police Headquarters, Recreational Centers, and Senior Centers.

Mission

The mission of the Division of IT is the commitment of offering municipal employees access to the technology and services they need to perform their daily tasks and to better serve the residents of the City of Elizabeth.

Vision

The vision of the Division of IT is to optimize IT functions to maximize the benefits in productivity, relevance, responsiveness, and acceptance.

IT Policies

These are the policies currently in effect:

Computer Use Policy

Email Policy

Internet Use Policy

Mobile Unit Use Policy

Multi-Factor Authentication Use Policy

User Accounts Passwords Policy

VPN Acceptance Use Policy

IT Support Desk

How to Reach Us?

To create a ticket:        helpdesk.elizabethnj.org 

To search the knowledge base for how-tos and the most common this and that:  helpdesk.elizabethnj.org

Email us: coeitsupport@elizabethnj.org

Call us: 908-820-4000 or x4357

For 24/7 support please follow the call list provided

  1. Michele Ogonowski

    Supervisor of IT Operations
    Phone: 908-820-4193

  2. Donna Mosley

    Supervisor of IT Programmers
    Phone: 908-820-4191

  3. Paulo A. Monroy

    Senior IT Technician
    Phone: 908-820-4192